App Source Code, Hosting, Support & Deployment Policy - Readymade

1. Source Code & Copyright Policy

  • The application source code will be provided in open-source format.

  • The client does not own copyrights to the code and cannot file copyright claims against it.

  • The client may modify, customize, or enhance the source code later without our involvement.

  • Deployment or setup documentation will not be shared. The client should rely on our technical team during the initial setup.

  • The code structure will be customized and obfuscated to make it undetectable by Play Store algorithms related to previously terminated apps using similar codebases.


2. Branding & Logo

  • The client is responsible for designing their own logo.

  • Our team will not provide logo design, branding assets, or visual identity materials.


3. Google Play Console Account Creation

  • Our team will assist with the developer account creation.

  • The following documents and requirements must be provided by the client:

    • DUNS Number

    • PAN Card

    • GST Registration Certificate

    • Credit or Debit Card with international transactions enabled and minimum ₹2400 balance

    • Gmail Account (minimum 1 year old)

    • Mobile Number (for OTP verification)

  • The account will be created under the client’s name and ownership.


4. Hosting & Domain Management

  • Domain Name and VPS Hosting will be provided by our company.

  • The hosting includes:

    • Secured SSL certificate

    • Automated daily backups

  • Server performance and uptime are maintained under our infrastructure policy.


5. Technical Support & Maintenance

Free Support (6 Months)

Covers:

  • Telephonic assistance

  • Bug fixes and app performance issues

  • Play Store update submissions

  • Backend server issues

  • Security and API integrity issues

  • Google Maps, SMS, and Email alert issues

Extended Support (Paid) (Post 6 Months)

  • ₹2000/month (minimum 6 months commitment required)

  • Includes continued technical support, updates, and backend monitoring

  • Payable in advance for a 6-month term (₹12,000 total)


6. Payment Gateway Integration

  • Razorpay integration will be provided by default.

  • Razorpay Charges: 2.0% + GST per transaction

  • Fee reductions may apply based on volume—client must confirm with Razorpay.

  • Option available to pass transaction charges to end customers through Razorpay’s configuration.


7. Apple App Store Publishing Options

Option 1: Own Account

  • Requires documents:

    • Pvt Ltd registration

    • GST & PAN

    • Developer email ID and phone number

    • Debit/Credit card with international transaction enabled

  • Apple will charge $99/year (approx ₹8,789/year) directly.

Option 2: Host Under Company Account

  • App will be hosted under our corporate App Store account.

  • Annual Appstore account usage charge: ₹5,000/year.


8. SMS Gateway & DLT Registration

Non-DLT Plan (Default) - 2Factor SMS Provider

  • Free 5,000 SMS credits provided initially.

  • Post usage: ₹0.25 per SMS.

  • SMS will display random sender headers (non-branded).

DLT-Approved Plan (Optional) (Paid) - 2Factor/MSG91 SMS Provider Client Choice

  • For branded sender IDs and company name display.

  • DLT Registration Fee: ₹8,000 + Taxes (payable to TRAI).

  • Once approved, your company header and templates will appear in SMS content.


9. Google Maps API Integration

  • Activation via your Google Cloud Console account (same used for Play Console).

  • Requires an initial deposit of ₹1,000 to Google Cloud.

  • You’ll receive $300 in free credits valid for 90 days.

  • After expiry, Google will charge monthly as per usage.

  • Refer to pricing at: Google Maps Platform Pricing (India)


10. Compliance Disclaimer

All services, configurations, and integrations are executed as per Google and TRAI policies. Any violation or misuse of third-party platforms (Play Store, Maps, SMS gateways, etc.) is the client’s sole responsibility post-delivery.

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