App Source Code, Hosting, Support & Deployment Policy - Custom

1. Source Code & Copyright Policy

• The application source code will be provided in open-source format.

• The client have own copyrights to the code and can file copyright claims against it.

• The client may modify, customize, or enhance the source code later without our involvement.

2. Branding & Logo

• The client is responsible for designing their own logo.

• Our team will not provide logo design, branding assets, or visual identity materials.

3. Google Play Console Account Creation

• Our team will assist with the developer account creation.

• The following documents and requirements must be provided by the client:

  • DUNS Number

  • PAN Card

  • GST Registration Certificate

  • Credit or Debit Card with international transactions enabled and minimum ₹2400 balance

  • Gmail Account (minimum 1 year old)

  • Mobile Number (for OTP verification)

• The account will be created under the client’s name and ownership.

4. Hosting & Domain Management

• Domain Name and VPS Hosting will be provided by our company.

• The hosting includes:

  • Secured SSL certificate

  • Automated daily backups

• Server performance and uptime are maintained under our infrastructure policy.

5. Technical Support & Maintenance

Free Support (6 Months)

Covers:

• Telephonic assistance

• Bug fixes and app performance issues

• Play Store update submissions

• Backend server issues

• Security and API integrity issues

• Google Maps, SMS, and Email alert issues

Extended Support (Paid) (Post 6 Months)

• A separate agreement will be done post-development of the project

• Includes continued technical support, updates, and backend monitoring

6. Payment Gateway Integration

• Razorpay integration will be provided by default.

• Razorpay Charges: 2.0% + GST per transaction

• Fee reductions may apply based on volume—the client must confirm with Razorpay.

• An option is available to pass transaction charges to end customers through Razorpay’s configuration.

7. Apple App Store Publishing Options

Option 1: Own Account

• Requires documents:

  • Pvt Ltd registration

  • GST & PAN

  • Developer email ID and phone number

  • Debit/Credit card with international transaction enabled

• Apple will charge $99/year (approx. ₹8,789/year) directly.

Option 2: Host Under Company Account

• The app will be hosted under our corporate App Store account.

• Annual App Store account usage charge: ₹5,000/year.

8. SMS Gateway & DLT Registration

Non-DLT Plan (Default) - 2Factor SMS Provider

• 5,000 free SMS credits are provided initially.

• Post usage: ₹0.25 per SMS.

• SMS will display random sender headers (non-branded).

DLT-Approved Plan (Optional) (Paid) - 2Factor/MSG91 SMS Provider Client Choice

• For branded sender IDs and company name display.

• DLT Registration Fee: ₹8,000 + Taxes (payable to TRAI).

• Once approved, your company header and templates will appear in SMS content.

9. Google Maps API Integration

• Activation via your Google Cloud Console account (the same one used for Play Console).

• Requires an initial deposit of ₹1,000 to Google Cloud.

• You’ll receive $300 in free credits valid for 90 days.

• After expiry, Google will charge monthly as per usage.

• Refer to pricing at: Google Maps Platform Pricing (India)

10. Compliance Disclaimer

All services, configurations, and integrations are executed as per Google and TRAI policies. Any violation or misuse of third-party platforms (Play Store, Maps, SMS gateways, etc.) is the client’s sole responsibility post-delivery.